Fascination О пинко
Fascination О пинко
Blog Article
In your case, I would rather contact us via LiveChat, and our beatifull support agents would assist you to find a correct document.
The player from the United Kingdom had requested a withdrawal prior to submitting her complaint. Unfortunately, her winnings had not been received at that time. After her account had been cleared of all deposits and withdrawals, she was upset to learn that UK players might not be allowed to play.
Особые ставки. Например – можно будет забрать выигрыш досрочно, если команда, до гроба которую вы поставили, выполнила определенные условия.
The casino had requested additional documentation for account verification, which the player had provided. Following this, the casino had processed the refund of the player's winnings. The player had confirmed receipt of the refund, and we had marked the complaint as resolved.
The player from Hungary had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hadn't been received yet.
Upon reaching the next level in the VIP Program I didn't receive the rewards, you may wonder why, huh?
The casino did not provide a reason for the account closure and ignored the player's follow-up queries. After the Complaints Team had intervened, the casino had requested additional documents from the player for verification. Upon receiving the documents, the casino had processed the сайт player's refund. The player had confirmed receipt of the funds, leading to the successful resolution of the complaint.
We advised the player to wait up to 14 days for the withdrawal to be processed. The player later confirmed the withdrawal had been received. The complaint was marked as resolved.
The player from Romania had submitted a withdrawal request less than two weeks before contacting us. Winnings hadn't been obtained up to that day. The player had issues with the withdrawal of 2000 RON, which had been marked as paid but not received.
Judging by the responses we have received, we consider the customer support of PinoCasino to be good.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of PinoCasino to be unfair.
The player from Italy deposited €80 and received a bonus of €20. After playing, he accumulated winnings of €840 which they want to withdraw. But, their total balance is locked due to the bonus, and they are unable to withdraw the winnings. Player’s complaint has been resolved successfully.
He also clarified that his winnings did not originate from bonuses. The casino explained that the player had cancelled previous withdrawals, but the recent ones were still pending. The player later confirmed that his payments had been approved and received, leading to the resolution of his complaint.
only pay if the verification has already been approved, otherwise you will have miserable difficulties!